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  ******* IMPORTANT INFORMATION *******
1 What is ATOL Protection Contribution (APC)?
2 Who do I contact about a Direct Holiday or Airtours/MyTravel booking?
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  1. How Do I Contact Thomas Cook?
    To Make a Booking You get the best deal by booking online, you can do this by clicking on the "Deals" tab above.  Our Sales Centre staff are more than willing to help find you that perf ...
    Date Updated: 08/05/2008 11.20 AM     
  2. How do I make a sales enquiry?
    You can contact our Dotcom team who will be happy to assist you!!  We do however recommend that you search online, as this will ensure you receive the best discount.  If you are unable to l ...
    Date Updated: 09/05/2008 08.46 AM     
  3. What is ATOL Protection Contribution (APC)?
    From 1st April 2008, £1.00 per person of the cost of air holiday packages or flights as appropriate (excluding published fare flights) is paid to the Civil Aviation Authority to provide ATOL protecti ...
    Date Updated: 18/04/2008 08.10 AM     
  4. What is Advance Passenger Information - Spain?
    New Advanced Passenger Information Rules - for passengers travelling to Spain The Spanish Government have introduced new requirements meaning that airlines have to provide certain information about ...
    Date Updated: 18/04/2008 08.16 AM     
  5. Thomas Cook Credit Card
    If you have any queries about the new Thomas Cook Credit Card please contact Thomas Cook Credit Card Customer Services. Thomas Cook Credit Card Customer Services can be contacted on 0845 30 ...
    Date Updated: 18/04/2008 08.20 AM     
  6. How do I cancel or amend an existing booking?
    Before we can view your booking details, you must provide us a with a valid booking reference. We can only access bookings which have been made through thomascook.com, Thomas Cook TV or Thomas Cook Di ...
    Date Updated: 25/04/2008 09.52 AM     
  7. When do I need to check-in for my flight?
    We strongly advise that you plan your journey to the airport so that you arrive three hours prior to the scheduled departure time. Our check-in desks open three hours prior to departure at UK airport ...
    Date Updated: 17/04/2008 03.43 PM     
  8. Do you have any search tips for holidays?
      SEARCH TIPS FOR HOLIDAYS Start by entering simple information about your destination and travel dates, together with departure airport.  Alternatively, if you already have a specific ...
    Date Updated: 18/04/2008 08.21 AM     
  9. How do I contact your Customer Relations Department?
    Customer Relations Department Our Customer Relations team deal with a variety of feedback issues.  To ensure the correct team of specialists deal with your questions or feedback, please use the g ...
    Date Updated: 17/04/2008 01.29 PM     
  10. What are the different charges included in a standard Thomas Cook holiday?
    An explanation of charges and supplements included in a standard holiday package:   Please note that the information below is supplied as general information only and not for any specific holiday ...
    Date Updated: 30/04/2008 10.01 AM     
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